Microcall Call Accounting and Analytics for Webex Calling by Cisco
Microcall Analytics for Webex Calling by Cisco
Microcall intuitive real-time dashboards provide comprehensive call analytics for Webex Calling and CUBE used for a cloud and/or local Webex gateway
Microcall Cisco Partnership
Microcall integrates with Webex Calling, all versions of Cisco including, Unified Communications Manager, Express, and CUBE. To ensure continued Cisco compatibility, Micro-Tel is a Registered Cisco Developer and Microcall is Cisco approved and Cisco certified. Microcall earned the “Cisco-compatible” status by stringent testing of the Microcall solution at Cisco’s test labs through the Cisco IVT program where Microcall successfully received Cisco certification. The Microcall Development team also takes advantage of the knowledge gained from the Cisco solutions utilized at the Micro-Tel corporate offices, our Cisco in-house test lab, and from supporting thousands of Cisco customers since 2001.
For Cisco UCM:
To use Microcall for Cisco UCM analytics, you will need a working UCM solution with system admin access and any number of licensed calling users.
For Webex Calling:
To use Microcall for Webex Calling analytics, you will need a working Webex organization including the Webex ProPak option, Webex Control Hub (system admin) access and any number of licensed calling users.