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Pinpoint system inefficiency, peak concurrent calls, improper routing, SIP traffic, and more
Everything needed to obtain powerful insight into voice traffic
Interactive & real-time employee stats whether in the office or working from home
All the details of Session Border traffic & beyond
Comprehensive analytics & searches from any cloud
Fast & easy cradle-to-grave searches on real-time & historical data
One click away from determining the source of call quality issues
Customized & unlimited, real-time alerts for troubleshooting system failures, Emergency 911, Toll Fraud
Flexible call costing & simplified telecom expense allocation
Simplify MAC’s with Active Directory, HR systems & other third-party integration
Secure browser access without the burdens of separate logins
Set ‘auto-pilot’ to automate all of Microcall’s processes
Dashboards that automatically & continually refresh with new stats
One click to easily lookup & locate employees
Create, save, and share any number of reports with unlimited possibilities
Create alerts for instant notification of whatever you desire
Equipment inventory and equipment cost allocation simplified
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