Supercharge Your Call Analytics with Microcall
Unleash the Power of Data to Boost Your Business Performance and ROI, Regardless of your Voice Platform or Industry!
We are the industry experts! We started out in 1979 to create easy-to-use call reporting solutions that help companies solve their most complicated business challenges and we haven’t stopped since!
*Join thousands of small, medium and Enterprise customers (including 85% Fortune 500 companies), interfacing with all voice platforms using Microcall.
Tell Us About Yourself
Microcall Call Analytics Software Features
Microcall includes all the advanced features your organization needs in one call analytics solution, offering you a comprehensive approach to managing the entire voice infrastructure.
Fully Automated Operation
Session Border Controller
Cloud Voice Solutions
Ad Hoc Searches
MOS / Call Quality
Call Accounting / Cost Allocation
Let us tell show how Microcall can improve employee productivity, pinpoint system inefficiencies, reduce expenses, and manage overall voice operations.
Our Microcall solution stands the test of time (over 4 decades) and is utilized in every size organization, across every industry, from around the globe. Today, Microcall is one of the most recognized and widely used solution to improve employee productivity, pinpoint system inefficiencies, reduce expenses, and manage overall voice operations.
We not only focus on continually adding innovative features to Microcall, we focus on solving problems with clarity. We always start with the questions, “what do customers want/need?” and “how do we make it easy for them?”
We have an in-depth understanding of varying customer needs, we have strong Developer Partner relationships, we have 40 years+ of industry experience, and we continue to enhance and develop using the latest technology. The result is our robust and scalable Microcall solution that delivers fast results with the best user experience possible.
We don’t just provide customers with the highest level of support, we partner with our customers. We have always believed that we work better together – alongside our customers. We are dedicated to listening to what each customer wants to achieve and we help them get there in the quickest way possible.
Everything is Possible
Our industry experience is your benefit! We share with each customer our strong knowledge & deep expertise gained from working with thousands of different customers across every industry. We work closely with all customers to ensure their Microcall solution is properly implemented with successful results. Consultation, remote software implementation, training, system audits, and on-going support services are all included free of charge!