Ad-Hoc / Cradle-to-Grave

Empower managers with access to valuable data with options to search, view, and share results with others.

Quick Searches

Quick searches on data that allows Managers/Security/HR/Compliance to easily address IT audits, employee matters, customer complaints, legal, and other regulatory matters. 

Cradle-to-Grave Searches

One click to reveal every path a call took from the start of the call, who ended the call, and all the details in between to aid in investigating customer complaints, improperly routed calls, and more.