Microcall Solution Partners

Home
Reporting
- - - Traffic SIP / Analytics
    - Pinpoint system inefficiency, peak concurrent calls, improper routing, SIP traffic, and more
  - - Avaya, Cisco & Microsoft Teams
    - Everything needed to obtain powerful insight into voice traffic
  - - KPI / Employee Productivity
    - Interactive & real-time employee stats whether in the office or working from home
- - - Session Border Controller
    - All the details of Session Border traffic & beyond
  - - Cloud Voice Solutions
    - Comprehensive analytics & searches from any cloud
  - - Ad Hoc Searches
    - Fast & easy cradle-to-grave searches on real-time & historical data
- - - MOS / Call Quality
    - One click away from determining the source of call quality issues
  - - Instant Alerts
    - Customized & unlimited, real-time alerts for troubleshooting system failures, Emergency 911, Toll Fraud
  - - Call Accounting / Cost Allocation
    - Flexible call costing & simplified telecom expense allocation
Features
- - - Moves/Adds/Changes
    - Simplify MAC’s with Active Directory, HR systems & other third-party integration
  - - AD Authentication
    - Secure browser access without the burdens of separate logins
  - - Automated Operation
    - Set ‘auto-pilot’ to automate all of Microcall’s processes
- - - Auto-Refresh Dashboards
    - Dashboards that automatically & continually refresh with new stats
  - - Online Directory
    - One click to easily lookup & locate employees
  - - Unlimited Reports / Access
    - Create, save, and share any number of reports with unlimited possibilities
- - - Unlimited Instant Alerts
    - Create alerts for instant notification of whatever you desire
  - - Equipment Inventory
    - Equipment inventory and equipment cost allocation simplified
Voice Platforms
Microcall Cloud Services
Partners
About Us
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Microcall Partners

Microcall analyzes complex voice data and produces easy-to-read visual dashboards to improve employee productivity, manage voice infrastructure, reduce expenses, and improve operational efficiency.

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Why Partner with Microcall?

For organizations utilizing Cisco, Microsoft Teams, Avaya or just about any other enterprise communications platform, Microcall is the essential solution. Our Unified Call Analytics solution unleashes the power of data to boost telecom performance and ROI, regardless of the voice platform or industry!

Highly complementary with PBX, UCaaS, SBCs and collaboration platforms such as Teams, Webex, and Zoom.
Unifies call analytics across all voice platforms over the entire enterprise.
Used by medium to large enterprises across all verticals.
Implementation is straight forward and handled by Microcall technicians.
Solid, well-established product used by over 600 customers worldwide.
Top notch technical support provided by highly experienced, US-based technicians.

Become a Microcall partner and register an opportunity to get started!

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