Features
Microcall includes all advanced features in one solution, offering a comprehensive approach to managing the entire voice infrastructure.
Moves/Adds/Changes
Automate corporate hierarchy changes through the power of Active Directory, HR systems & more.
Active Directory Authentication
Single sign-on dashboard access secured through Active Directory Authentication.
Automated Operation
Data collection, alerts, report distribution, third-party integration – all automated for effortless operation.
Auto-Refresh Dashboards
Reveal issues quickly with dynamic dashboards that continually refresh with new stats for the most up-to-date analysis.
Online Directory
Accurate & continually updated company directory with easy lookups to locate employees.
Unlimited Reports / Access
The power to create unlimited dashboards with unlimited user access.
Unlimited Instant Alerts
Easily manage voice infrastructure by creating instant notifications of system failures, toll fraud, emergency 911 calls, improperly routed calls, poor call quality, and more.
Equipment Inventory
Track, manage, assign, and bill back for company equipment.